TSKB
From intranet portal to employee action and information hub.
The Client
TSKB is a development and investment bank in Türkiye.
The Challenge
Organisational structure had leaked into the interface; the experience had to be reorganised around employee intent instead.
Our Approach
We researched real internal journeys, grouped them by task rather than department, and designed navigation and discovery around those tasks.
The Solution
An employee hub combining information, service discovery and task completion within one task-based architecture. As an internal platform, it is described here at a deliberately high level.