Finance & Insurance

Active engagement

Building the digital foundation of a new financial services brand.

Tami

Industry

Payments & Fintech

Sector

Finance & Insurance

Engagement

Active engagement

Client context

01

Tami is a Garanti BBVA organisation offering payment products and services, including Sanal POS, CepPOS and Tami Kart.

Business challenge

02

A new financial services brand had to establish its digital presence from scratch — explaining its products to merchants while giving technical teams a credible integration path.

User problem

03

Two very different audiences arrive at once: businesses evaluating payment products, and developers who need documentation, a developer portal and a sandbox before they can commit to an integration.

MadeByCat role

04

Brand web experience, product and solution information architecture, developer integration experience, and ongoing web operations and development. Backend payment-processing engineering is not part of this record.

Transformation

05

A new brand gained a digital foundation where commercial explanation and technical integration live in one coherent experience.

We separated the two intents architecturally while keeping one brand experience, and treated the developer journey as a product surface in its own right.

Solution

06

A product- and solution-led web experience for merchants, connected to a developer portal and sandbox path for integration teams.

Ongoing partnership

07

MadeByCat continues to support the platform through maintenance, updates and ongoing development.

Evidence & outcomes

The official site presents Tami as a Garanti BBVA organisation, with Sanal POS, CepPOS and Tami Kart alongside solution and integration content.

Qualitative · Tami — Corporate (official)

A sandbox portal is publicly available for integration testing.

Qualitative · Tami — Sandbox portal (official)

Services & capabilities

Fintech Web ExperienceProduct Discovery UXDeveloper ExperienceAPI/Integration ExperienceManaged Website Services

Capabilities: Experience Strategy · UX Research & IA · Interface Design · Developer Experience

Evidence & sources

Planning something at this scale?