Finance & Insurance

AgeSA

Not a one-off website project — a long-term digital operations partnership.

The Client

AgeSA provides pension, life and personal accident products. Its official About page states around 4 million customers and 2,233 employees; the company took the AgeSA name in 2021, having previously operated as AvivaSA.

The Challenge

Keeping a large pension and insurance web platform reliable and continuously evolving as products, regulation, content and customer expectations change.

Our Approach

We structured the relationship as an operating model rather than a project: a stable release rhythm, shared ownership of the platform’s roadmap, and improvements delivered continuously instead of in large, disruptive rebuilds.

The Solution

An enduring managed-service engagement covering maintenance, updates and software development, with continuous improvement of the customer-facing web experience.

Evidence & sources

← All work