Retail & E-commerce
Active engagementManaging multiple digital experiences within one retail group.
Shaya
Industry
Multi-brand Retail & Foodservice
Sector
Retail & E-commerce
Engagement
Active engagement
Client context
01Alshaya Group began operating in Türkiye in 2002 and represents international brands across apparel, beauty and personal care, and food retail.
Business challenge
02Several businesses inside one retail group each need their own digital presence, while the group needs consistent quality and a manageable operating model.
User problem
03Customers, candidates and partners come to brand-specific properties and expect each to be current, coherent and easy to use.
MadeByCat role
04Design, development and ongoing operations, maintenance and updates for the Shaya Kahve and Shaya Mağazacılık web properties.
Transformation
05Multiple brand properties are run as one managed operation instead of separate, drifting projects.
We treated the properties as one operational portfolio: shared standards and maintenance rhythm, brand-specific experience where it matters.
Solution
06Multi-business web experiences under continuous managed services, covering design, development, maintenance and updates.
Ongoing partnership
07MadeByCat continues to operate these properties through maintenance, updates and ongoing development.
Evidence & outcomes
Client context — the official site states that Alshaya Group began Turkey operations in 2002 and represents international brands including Bath & Body Works, Pinkberry, Shake Shack, Starbucks and Victoria’s Secret. Client context only, not a MadeByCat outcome.
Qualitative · Shaya Türkiye (official website)
Services & capabilities
Capabilities: Experience Strategy · Interface Design · Web Engineering · Managed Operations
Evidence & sources
- Shaya Türkiye (official website)Client official