İKSV
A connected digital ecosystem for culture, events and participation.
The Client
İKSV runs a year-round cultural programme spanning the Istanbul Film, Music, Jazz and Theatre festivals, the Istanbul Biennial, Filmekimi, Salon İKSV and the Türkiye Pavilion at the Venice Biennale. Lale Kart is its ongoing membership and support programme; its official site states more than 4,000 members and links privileges across the festivals, Salon, Filmekimi and Biennial tours.
| Industry | Arts & Cultural Institutions |
|---|---|
| Sector | Art & Culture |
| The Client | İstanbul Kültür Sanat Vakfı (İKSV) |
| Engagement | Project engagement |
Business Challenge
Supporting many distinct cultural programmes, each with its own audience and calendar, while holding a coherent institutional experience and making participation, membership and event discovery straightforward.
User Problem
Audiences move between programmes rather than staying inside one. They need to find what is on, understand how to take part, and manage membership without relearning a different interface for every brand.
The Challenge
Many cultural brands, calendars and audience types had to coexist without fragmenting the institution’s digital experience or making participation harder to reach.
MadeByCat Role
Ecosystem UX, multi-property experience design, event and content architecture, membership and support experience, and accessibility — across the institutional site and sub-brand properties including Salon İKSV and Lale Kart.
Our Approach
We worked at ecosystem level first — defining how programmes, events, venues and membership relate — then designed each property against those shared structures, with accessibility treated as a baseline rather than a later pass.
Transformation
Individual sites were approached as one ecosystem: shared patterns for programme, event and participation content, with each brand keeping the character its audience expects.
The Solution
A set of connected digital properties covering institutional content, festival and event discovery, the Salon İKSV programme and the Lale Kart membership experience, built on shared content and event architecture.
Results
- The official İKSV site presents a year-round ecosystem of festivals, the Biennial, Filmekimi and Salon İKSV.
- Lale Kart members (client official) — 4,000+
- Altın Örümcek 2023, Salon İKSV — Best Website of the Year — 1st place
- Altın Örümcek 2023, Salon İKSV — Events & Culture/Arts — 1st place
- Altın Örümcek 2023, Salon İKSV — Microsite — 1st place
- Altın Örümcek 2023, Salon İKSV — Social Responsibility — 1st place
- Altın Örümcek 2023, Salon İKSV — Most Accessible Website — 3rd place
Services & Capabilities
Scope / Services
- Digital Ecosystem Strategy
- UX/UI Design
- Content & Event Architecture
- Accessibility
- Multi-property Experience
- Membership Experience
Capabilities
- Experience Strategy
- Information Architecture
- Interface Design
- Accessible Design
Recognition
- Altın Örümcek Web Awards — Best Website of the Year — Salon İKSV — 1st place — 2023 — Altın Örümcek
- Altın Örümcek Web Awards — Events & Culture/Arts — Salon İKSV — 1st place — 2023 — Altın Örümcek
- Altın Örümcek Web Awards — Microsite — Salon İKSV — 1st place — 2023 — Altın Örümcek
- Altın Örümcek Web Awards — Social Responsibility — Salon İKSV — 1st place — 2023 — Altın Örümcek
- Altın Örümcek Web Awards — Most Accessible Website — Salon İKSV — 3rd place — 2023 — Altın Örümcek